Support
Frequently Asked Questions
Find answers about display technologies, ordering, lead times, custom engineering, and working with US Micro Products.
US Micro Products has supported OEM programs since 1996.
Displays.
US Micro Products works with established manufacturing partners, primarily in Asia, including Korea, Taiwan, China, and Vietnam.
We operate with deep manufacturing partnerships across Asia — the same model used by leading semiconductor companies. We maintain direct relationships with display manufacturers in Korea, Taiwan, China, and Vietnam. This lets us design, develop, and deliver application-specific solutions across a wide range of technologies without being tied to a single factory or production line.
You receive display selection support, sourcing guidance, and customer service for standard or custom display requirements.
Our customers are OEMs building diverse applications for use in the Medical, Gaming, Industrial, Automotive, Defence, Instrumentation, and Kiosk markets. We have supplied solutions to such esteemed companies as Lockheed Martin, Honeywell, Abbott Diabetes, Philips Medical, Siemens, and GE Healthcare, among others.
We serve Automotive, Marine, and other transportation markets; Medical, Gaming, Instrumentation, Industrial, Aerospace, Military, IoT, POS, and specialty Consumer markets. From tiny-sized displays for wearables and instrumentation to 85" 4K displays for casino gaming.
Yes. US Micro Products is ISO 9001:2015 certified.
Most USMP displays are manufactured to order for OEM programs. We can also support customer-specific inventory plans for qualified custom displays.
US Micro Products is built for OEM production programs. Most displays are manufactured when ordered and are subject to MOQs (Minimum Order Quantities). For prototype or sample needs, please contact our sales team so we can review the right path for your program.
We currently have a limited number of sizes of AMOLEDs in Mass Production. Additional sizes are being developed.
Our PMOLEDs come in sizes from 0.5" to 5.9". We also offer custom shapes and sizes. Please contact our sales team to discuss the appropriate display for your application.
We offer active matrix TFTs up to over 80" diagonally. Passive LCDs can be smaller than 1.0" in diagonal. We also offer custom shapes and sizes. Please contact our sales team to discuss the appropriate display for your application.
We offer a variety of touch screen technologies, including: Projected Capacitive Touch, Surface Capacitive Touch, 4, 5 and 8 wire Resistive Touch, Surface Acoustic Wave (SAW), and Infrared (IR) Touch. Chemically strengthened glass and low reflective coating are available on some touch screen displays to improve performance and durability.
Our touch screens come in sizes from 2.4" to 55". Touch screens can be integrated with US Micro Products TFT and OLED display modules to reduce sourcing complexity and streamline production.
Yes. US Micro Products can provide touch screens, chemically strengthened glass, controller boards, and related display components.
All of USMP's displays are backed by our 12-month standard warranty. We work closely with our partners to ensure high-quality standards.
Our Engineered Display Solutions Process (EDSP) is a three-step process. Step 1: Technology Selection — we explore your requirements and application options, assign the right technology, and verify the fit. Step 2: Design — we determine the complexity of the project, make recommendations, implement the design, and order working samples for prototyping. Step 3: Manufacturing — Engineering Validation Test (EVT), Design Validation Test (DVT), Production Validation Test (PVT), and then mass production.
Different applications require different displays. Size, shape, strength, brightness, operating environment, interface, and touch requirements all affect the right selection. When a standard product does not fit the specification, we can evaluate targeted modifications or a more complete custom design.
Yes. Our display engineers can review your application requirements, guide the design process, and recommend an appropriate path for performance, cost, and manufacturability.
No. Our involvement continues after mass production. We handle logistics and deliver products worldwide. We work directly with OEMs and contract manufacturers to support each step of the supply chain.
Yes. We provide PCB assemblies and integrated solutions that include the display, motherboard, and housing. Our EMS services include Surface Mount Technology (SMT), Chip On Board (COB), sub-assemblies, and box build services.
Yes. We can provide you with cost-effective integration of your display to an open frame monitor, housing, bonding onto glass or the complete assembly of your product.
Yes. US Micro Products provides inventory management services, including safety stock and end-of-life inventory support for manufacturing programs.
US Micro Products provides kitting and assembly services to support manufacturing, fulfillment, and production requirements.
Displays typically have a 2- to 5-year lifecycle, with longer support possible for industrial, military, or medical applications. When a display approaches end of life, US Micro Products issues a last-time-buy notice and helps identify a suitable replacement.
Unfortunately, this is not a service that we provide. We manufacture displays in batches for OEM applications and do not offer repair services for consumer products where the display has gone out or is broken.
For support inquiries, email support@usmicroproducts.com. For sales inquiries, contact sales@usmicroproducts.com.
Still Have Questions?
Our display engineers are ready to help with your specific requirements.
